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Privacy Policy

Last updated: 14 July 2026

Clearwater Health Journal Ltd ("we", "us", "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose and protect your personal information when you visit plantrynatureeo.world or purchase Hardero.

1. Who we are

Clearwater Health Journal Ltd, NZBN 9429000000000, 12 Quay Street, Auckland 1010, New Zealand. Contact: info@plantrynatureeo.world.

2. Information we collect

We may collect the following types of personal information:

  • Order information: name and phone number submitted via the order form, for the purpose of processing and confirming your order.
  • Contact form submissions: name, email address and message content when you contact us.
  • Usage data: IP address, browser type, pages visited, time on site - collected automatically via cookies and analytics tools.
  • Cookie identifiers: set by Google Analytics and Google Ads tags (see Section 7).

3. How we use your information

  • To process and fulfil orders for Hardero (contractual necessity).
  • To respond to contact and support enquiries (legitimate interest).
  • To analyse website performance and improve our content (legitimate interest / consent where required).
  • To serve relevant advertising via Google Ads, where you have consented to this via our cookie consent tool.

4. Legal basis (GDPR Article 6)

Where EU/UK data protection law applies, we rely on: (a) contractual necessity for order processing; (b) legitimate interests for site analytics and security; (c) consent for marketing cookies and analytics where required.

5. Data sharing and disclosure

We do not sell your personal information. We may share data with:

  • Delivery partners - to fulfil orders (name and address only, subject to their privacy policies).
  • Google LLC - for analytics and advertising (see Section 7). Data may be transferred to servers outside New Zealand. Google is subject to the EU-US Data Privacy Framework.
  • Legal authorities - where required by law.

6. International transfers

Some service providers (including Google) process data outside New Zealand. Where this occurs, we ensure appropriate safeguards are in place, including standard contractual clauses or equivalent frameworks.

7. Google Analytics, Google Ads and Consent Mode

This website uses Google Analytics and may use Google Ads remarketing. These services use cookies (including _ga, _gid and _gcl_au) to collect usage data and serve relevant advertising. We implement Google Consent Mode v2: by default, advertising and analytics storage are denied. If you accept analytics or advertising cookies via our cookie banner, we update consent accordingly. You can opt out of Google Analytics at any time via tools.google.com/dlpage/gaoptout and manage ad personalisation at myaccount.google.com.

8. Data retention

Order records are retained for 7 years for accounting and legal purposes. Contact form data is retained for up to 2 years. Cookie data retention is governed by each cookie's own expiry (see our Cookie Policy).

9. Your rights

You have the right to:

  • Request access to the personal information we hold about you.
  • Request correction of inaccurate information.
  • Request deletion of your data (subject to legal retention obligations).
  • Object to or restrict certain processing.
  • Withdraw consent at any time (where processing is based on consent).

To exercise any of these rights, contact us at info@plantrynatureeo.world.

10. Complaints

If you have concerns about how we handle your personal information, please contact us first. If you remain dissatisfied, you have the right to make a complaint to the OPC (Office of the Privacy Commissioner), the data protection supervisory authority for New Zealand: www.privacy.org.nz.

11. Security

This website uses HTTPS encryption. We implement appropriate technical and organisational measures to protect personal data against unauthorised access, loss or disclosure. No online payment data is collected through this website - orders are fulfilled by cash on delivery.

12. Children

This website and the products featured on it are not directed at persons under 18. We do not knowingly collect personal data from children.

13. Changes to this policy

We may update this Privacy Policy from time to time. The date at the top of this page reflects the most recent revision. Continued use of this website after any update constitutes acceptance of the revised policy.

14. Contact

Clearwater Health Journal Ltd · 12 Quay Street, Auckland 1010, New Zealand · info@plantrynatureeo.world